Terms of service

Terms & Conditions

Welcome to Hand & Host. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

General

These Terms & Conditions govern your use of our website and services. By placing an order, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Information

We strive to ensure that all product descriptions, images, and information are accurate. However:

  • Minor variations in color, taste, or appearance may occur
  • Product results may vary from person to person
  • Information provided is for general purposes and should not be considered medical advice

Orders & Acceptance

  • All orders are subject to availability and acceptance
  • We reserve the right to cancel or refuse any order at our discretion
  • In case of cancellation, you will be notified and refunded (if applicable)

Pricing & Payments

  • All prices listed on the website are in INR and inclusive/exclusive of applicable taxes as mentioned
  • We reserve the right to change pricing at any time without prior notice
  • Payments are processed securely through third-party payment gateways

Shipping

  • Orders are processed and shipped as per our Shipping Policy
  • Delivery timelines are estimates and may vary due to external factors
  • We are not liable for delays caused by courier partners or unforeseen circumstances

Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy
  • Due to the consumable nature of our products, returns are limited to specific conditions

User Responsibilities

By using our website, you agree:

  • Not to misuse or interfere with the website functionality
  • Not to provide false or misleading information
  • Not to use the website for any unlawful activities

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Hand & Host and is protected by applicable laws. You may not use, reproduce, or distribute any content without prior written permission.

Limitation of Liability

Hand & Host shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Any adverse reactions or outcomes resulting from product use (customers are advised to check ingredients and consult professionals if needed)
  • Delays, interruptions, or technical issues beyond our control

Indemnification

You agree to indemnify and hold Hand & Host harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Kerala.

Contact Us

If you have any questions regarding these Terms & Conditions, feel free to contact us:

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.